Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
5.7
Location
9.0
Service
8.7
Dining
6.0
Guest reviews
8.6/10
based on 3 reviews
8.0
8.0/10 based on 1107 reviews
Stephen
United Kingdom,
March
2024
7.8/10
The hotel offers fantastic views but the rooms are quite small, especially if you have small children. The amenities are top-notch, including a washer and dryer, but space might be a concern for families. The service is excellent with Jess being a standout at the reception. The location is unbeatable, right on the tram line making it easy to explore the area. Dining options are limited to cheese sandwiches. The facilities are modern and convenient, catering to all needs.
Rooms
7.0
The rooms offer fabulous views but are small, particularly challenging if you have small children.
Service
9.0
The service provided, especially by Jess at the reception, is top-notch.
Location
10.0
The location is unbeatable, right on the tram line for easy transportation and close to the beach and restaurants.
Dining
5.0
Limited dining options with mainly cheese sandwiches available.
Facilities
8.0
Modern and convenient facilities cater to all needs.
Matthew
United Kingdom,
June
2023
7.2/10
The hotel offers a convenient location close to the tram stop, making getting around extra easy. The rooms are in need of renovation and are a bit dated, especially the laundry amenities. However, the service, with Jess at the reception, was excellent. The dining options lacked variety, though they offered seafood choices. Overall, the hotel provides basic facilities suitable for a short stay.
Rooms
6.0
The rooms are in need of renovation and felt dated, especially the laundry amenities.
Service
9.0
The service was excellent, particularly with Jess at the reception.
Location
8.0
The hotel is conveniently located opposite the tram stop, making transportation easy.
Dining
6.0
The dining options lacked variety, but they did have seafood choices.
Facilities
7.0
The hotel offers basic facilities suitable for a short stay.
Helen
United Kingdom,
May
2023
7.2/10
The hotel is conveniently located opposite the tram station in Gold Coast with all services provided and amenities available; however, the rooms weren't maintained well, with rotten blinds and terribly small space for families with small children.
Rooms
5.0
The rooms were not well-maintained, with small space for families and rotten blinds.
Service
8.0
I had a pleasant experience with Jess, the receptionist. The hotel offers dry cleaning, laundry, and tours/ticket assistance.
Location
9.0
The hotel is conveniently located opposite the tram station in Gold Coast, offering easy access to transport.
Dining
7.0
I enjoyed a delicious vegetarian couscous during my stay.
Facilities
8.0
All necessary facilities were provided, ensuring a comfortable stay.